help centre home
Logo
back to website
  1. LDC Melbourne
  2. Booking Help
Booking Help

Booking Help

Help with making and changing bookings

Online Booking Help

  • Do I get a discount by booking online?
  • What payment cards do you accept for an online booking?
  • Can I enter before my time slot?
  • I have received an error message when making a booking?
  • I'm unsure if my booking has been successful - what do I do?
  • I may have two bookings, what do I do?
See all 7 articles

Tickets & Confirmations

  • Do I need to print off my email confirmation?
  • What are the Terms and Conditions of booking?
  • What do I need to collect my tickets and where do I go?
  • I have booked my tickets, but I have not received an e-mail confirmation - what do I do?
  • I haven't received my print@home tickets?
  • I have purchased tickets for someone else, how do they collect their tickets?
See all 7 articles

Amending a booking

  • Can I cancel my booking?
  • Can I change the date/time of my booking?
  • Can I add/remove tickets to my order?
  • Can I make a provisional booking?

Legal Owner: Merlin Entertainments Group Ltd. ©2025 LEGOLAND Discovery Centre Melbourne.
LEGO®, the LEGO logo, DUPLO, the Brick and Knob configuration, the Minifigure and LEGOLAND® are trademarks of the LEGO Group. © 2025 The LEGO Group. All rights reserved. Use of this site signifies your agreement to the terms of use.